AI Workflow Automation
Automate decisions. Keep humans in control. Classification, routing, approvals — integrated with your existing systems.
Your team wastes hours on decisions that follow patterns.
Requests pile up. Approvals get stuck. Tickets get routed to the wrong team. Your people spend their day on tasks that follow clear rules — classify this, route that, approve if X meets Y — but there's no system doing it for them. Off-the-shelf tools can't handle nuanced decisions, and custom development takes months. Meanwhile, SLA penalties accumulate and bottlenecks grow.
Who This Is For
Operations Teams
Expense approvals, vendor onboarding, purchase requests. Automate the routine so your team focuses on exceptions that need judgment.
Customer Support
Ticket triage, priority routing, escalation management. AI classifies and routes incoming requests to the right team in seconds.
Compliance Teams
Document classification, regulatory routing, audit preparation. Every decision logged with full traceability for regulators.
HR & Administration
Leave requests, onboarding workflows, policy exceptions. Standard requests processed automatically, edge cases flagged for review.
Expected Outcomes
Based on industry benchmarks for AI-assisted workflow automation
60–70%
Of routine decisions automated — humans handle only the exceptions
Minutes
Processing time instead of hours or days waiting in approval queues
Zero
Rip-and-replace — Catalyst integrates with your existing systems
100%
Audit trail — every decision, every routing, every approval logged
Stop Paying for Bottlenecks
If approval delays cost you $2,000/month in SLA penalties, overtime, and lost productivity, Catalyst Starter ($12K + $1.2K/month) pays for itself in under 4 months. Add the value of faster decisions and happier customers, and the real ROI is even higher.
Catalyst ROI compounds over time. As you automate more workflows, the cost per automated decision drops while throughput increases.
AI Workflow Automation
Automate repetitive business processes using AI — classification, routing, decisions, approvals — while keeping human oversight where it matters.
How it works
Catalyst integrates with your existing systems. No rip-and-replace. AI handles the routine, humans handle the exceptions. Full audit trail and monitoring.
What's included
- AI-powered classification and decision support
- Event-driven workflow pipeline
- Integration with ERP, CRM, email, and storage
- Human-in-the-loop validation
- Task tracking, audit history, and monitoring dashboard
Pricing
Implementation + Monthly Support
Starter
For automating a single workflow
Starting at
$12,000
+ $1,200/month
Timeline: 6-10 weeks
What's included
- 1 automated workflow
- Up to 3 integrations
- Basic monitoring dashboard
- AI classification + routing
- Human-in-the-loop validation
- Audit trail
Pro
For multi-workflow automation with advanced analytics
Starting at
$25,000
+ $2,500/month
Timeline: 8-12 weeks
What's included
- 3–5 automated workflows
- Advanced routing + analytics
- Multi-team support
- Custom decision rules
- Real-time monitoring
- Priority support
Enterprise
For enterprise-wide process automation
Starting at
$45,000
+ $4,000/month
Timeline: 12-16 weeks
What's included
- Unlimited workflows
- Custom AI models
- On-premises deployment
- Enterprise integrations
- Custom SLA
- Dedicated support
What You Get With the Proof of Concept
- 1 workflow fully mapped and automated
- Up to 3 system integrations connected
- Working monitoring dashboard
- Performance report with automation rate metrics
In 2 weeks, you'll see one of your real workflows running with AI — same business rules, faster execution, full visibility.
PoC fee ($3,000–$5,000) is credited toward full implementation if you proceed.
Start a PoCCommon Questions
Will this replace our current systems?
No. Catalyst integrates with your existing ERP, CRM, email, and storage systems. It sits on top of what you already use, automating the decision-making layer without replacing anything.
What if the AI makes a wrong decision?
That's why human-in-the-loop is built in. You define confidence thresholds — high-confidence decisions are automated, low-confidence ones are flagged for human review. The AI handles the routine; humans handle the judgment calls.
How many integrations can you handle?
Starter includes 3 integrations, Pro supports 5+, and Enterprise is unlimited. We integrate with any system that has an API — ERPs, CRMs, email, databases, file storage, and custom applications.
What happens when the AI is unsure?
It escalates to a human. Every decision gets a confidence score. Below your threshold, it goes to the right person for review — with all the context the AI gathered, so the human can decide quickly.
Can we change the rules after deployment?
Absolutely. Business rules evolve, and Catalyst is designed for that. Rule changes are part of the monthly support plan — you tell us what changed, and we update the configuration. No new development needed.
Ready to get started?
30-minute discovery call. We'll recommend the right tier for your needs and give you a fixed-price proposal within 48 hours.